Are the Citizen watches backed by a warranty?

Yes, Citizen offers a 5-year limited warranty from the date of the purchase, covering manufacturing defects.

How does Citizen Eco-Drive technology work and do I ever need to replace the battery?

Citizen’s innovative Eco-Drive technology powers your watch with any natural or artificial light, converting it to energy stored in a rechargeable cell. This means you never need to replace a battery, just wear your watch regularly or keep it near a light source. Eco-Drive watches are designed for long-lasting, maintenance-free timekeeping, making them a perfect choice for those seeking reliability and convenience.

How does shipping work?

We offer fast, secure, and free standard shipping across Canada. Need it sooner? Upgrade to express shipping during checkout. All orders are processed within 2 to 4 business days. Once your order is ready, we’ll notify you via email or text with a tracking number.